Last updated: January 22, 2025

At Spraylin.pk, we strive to ensure your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your purchases from our website spraylin.pk. By placing an order, you agree to the terms outlined below.

1. Shipping Locations

We currently deliver to addresses within Pakistan. Our goal is to make our products accessible nationwide, including major cities and smaller towns.

For inquiries about delivery to remote areas, please contact our support team at shop.spraylin@gmail.com or call us at +92 329 8541930.

2. Shipping Costs

Shipping charges depend on the destination and total weight of your order. The exact shipping cost will be calculated and displayed during the checkout process.

3. Delivery Timeframes

We aim to deliver your order as quickly as possible:

• Standard Delivery: 3–7 business days (depending on your location).
• Processing Time: All orders are processed within 24 hours of receipt, excluding weekends and holidays.

Delays: While we strive to meet these timeframes, unforeseen circumstances such as extreme weather or logistic disruptions may cause delays. If there is a delay, we will notify you promptly.

4. Order Tracking

Once your order is dispatched, you will receive an email or SMS with a tracking number and instructions on how to monitor the status of your delivery.

For assistance with tracking, please contact us at shop.spraylin@gmail.com.

5. Delivery Issues

a. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to an incorrect address or unavailability of the recipient, we will contact you to arrange a redelivery. Additional charges may apply.

b. Lost or Damaged Packages

If your package is lost or arrives damaged, please report the issue within 72 hours of delivery. Provide video or photo evidence to support your claim by emailing us at shop.spraylin@gmail.com or sending a message via WhatsApp at +92 329 8541930. We will resolve the issue promptly through replacement or refund.

6. Special Shipping Requests

For urgent deliveries or special shipping requests, contact our customer support team before placing your order. Additional charges may apply for expedited or customized delivery options.

7. Changes to This Policy

We reserve the right to update this Shipping Policy to reflect changes in our shipping practices or applicable laws. Updates will be posted on this page with the "Last Updated" date.

8. Contact Us

If you have questions or concerns about our shipping policy, please reach out:

Email: shop.spraylin@gmail.com
Phone: +92 329 8541930

We appreciate your trust and aim to deliver your order with the utmost care and efficiency.